What to expect when scheduling: a friendly, helpful voice

May 24, 2016

Employee Spotlight

Meet Crystal – she is a medical scheduler at Suburban Imaging. She takes calls from referring clinics, and speaks with patients to set up appointments and explains how to prepare for an exam. Crystal and our other schedulers tell patients what to expect during their exam, answer questions and help ease any fears or anxieties. 

Schedulers know details about every imaging area (CT, MRI, Ultrasound, etc.) and are one of the best resources for referring clinics and patients. 


How long have you worked for Suburban Imaging?
It will be two years in July. 

What is your favorite part of being a scheduler?
I would have to say the variety, it’s never the same thing and I love always learning something new.

Why do you enjoy working at Suburban Imaging?
Of course, it's the people I work with! I also enjoy being challenged, and that I'm always trying to do better.  

What are some of your personal interests/hobbies? 
I like to go camping, travel, and hanging out with nieces, nephews and friends.

Category: Patient Care

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